Senior SI Business Consultant
· This role is open to qualified and suitable applicants in the Asia Pacific region.
· Major focus on client-facing (pre-sales and/or delivery).
· Works with the customer to formulate and implement enterprise-wise business, organization and information technology strategies.
· Helps customers conceptualize the means to apply information technology as a strategic asset.
· Will be involved at each step in the process of designing and delivering integrated business and information solutions to support the enterprise's accomplishment of business goals.
· A thought leader within the company for the strategic application of systems integration.
· Conceptualizes and develops the company's systems integration consulting methodologies and models.
· Responsible for achieving business results such as client satisfaction and profit.
· Engagements impact multiple company and customer geographies.
· Addresses most if not all business processes in an organization and directs the documentation in an analysis of their current effectiveness in supporting the customer's strategic business goals.
· Developing the disciplines and the business results of the engagements.
· Work is performed with minimal direction and reviewed by management.
· Provides solutions to a diverse range of complex problems.
· Able to travel.
The Person
· At least 10 years of IT experience, and 8 years of consulting experience with solid credentials in :
o conducting customer discovery/visioning workshops (contact centre and enterprise communications)
o aligning IT solutions to address customer business priorities
o computing and articulating Return on IT metrics
o selling complex customer projects of at least US$1M
· Proficient in selling, architecting, scoping, generating winning proposals for and delivering contact centre and IP telephony with infrastructure hardware, software, custom developed applications and systems integration. Sound knowledge of System/Software Development Life-cycle
· Possess strong communication, financial management, negotiation & risk mitigation skills, and knowledgeable on legal, tax, etc. matters.
· Able to manage across all levels including CxOs
· Knowledge and implementation experience of contact centre & partner products, solutions & services are advantageous.
· Project management experience advantageous
· Knowledgeable on various IT solutions/standards, e.g. CRM, Intelligent Communications, IP Telephony, Mobility/Messaging & Collaboration, BPR, Web Services/SOA, SIP, ERP, business intelligence, Linux etc. advantageous.
· Should have good written and spoken language skills in English and local languages.
· Excellent presentation skills.
· Prior working experience with global SIs is advantageous
· First or post-graduate degrees in IT, Computer/Information Sciences, Engineering or Business Administration
· MBA preferred
General CV submission
- Country: Singapore
- Employment Type: Full time
- Salary: Open