Senior Solution Specialist (systems storage)

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(Preferred for Singapore based candidates)

Provide consultation service to customers on the different system technologies
Lead junior engineers in scoping solutions and resolution of problems
To handle and managed projects successfully.
To be able to implement and support application server (Active Directory, Exchange, DNS, Proxy, Lotus Notes, etc).
To be able to manage and support Windows, UNIX and Linux system.
Be customer focused, regularly evaluating new technology, available external solutions, business practices, and best practice skills.
Providing quality Second-Level Support and Management of issues through to resolution
Delivery of IT services, covering:
- - Escalation of problem management
- - Assessing configuration details from the configuration management database
- - Investigation of possible work-arounds
- - Problem control
- - Error Control
- - Proactive prevention of problems
- - Identification of Trends
- - Obtain and supply management information from problem management data

Requirements:

Diploma or Degree in Computer Science.
At least 3 -5 years experience in systems and Storage technologies.
Good communication skills, highly motivated and excellent logical thinking are required.
Able to work hard under tight schedules, independently or as a team and remain highly motivated.
MCSE and Storage certification is very much preferred,
Ability to do system design based on Microsoft Solutions, Microsoft Active Directory, Exchange, DHCP, DNS, IIS, ISA etc.
Excellent knowledge in various storage Solutions, EMC, IBM etc.
A sound background in Virtualization Technologies, VMWare or Citrix
Advanced knowledge in different Operations Systems environment. Windows, AIX, UNIX, LINUX
Implements OS security technologies, eg. System hardening processes
Good working knowledge of TCP/IP and other common networking protocols.
Willing to work flexible hours and travel overseas when required.