MQ Administrator (websphere, AIX)

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The resource(s) personnel assigned must be a certifiedWebsphere MQ and/or Application Server Administrator in administration and troubleshooting, in a 24x7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts). He/she is/are expected to cover level 1 and level 2 MQ related problems and must be an experienced administrator in the following areas but not limited to the following competencies:

• Provide Installation, administration, deployment and maintenance support for Websphere MQ, MQ FTE and Websphere Message Broker.
• Responsible for providing support to MQ queue managers.
• Experience in MQ high availability, MQ clustering and queue sharing.
• PerformsWebsphere MQ, MQ FTE and Message Broker upgrade.
• Moderate skills in AIX platform.
• Good communication skills.

Job Description

Documentation

• Document daily checks and status.
• The adminstrator shall develop (if not available) and update all necessary documentation (including checklist, operations manual and relevant changes to configuration settings) and shall include the DR setup.
• Ad-hoc exception Report. This may pertain to non-standard reports as required for further incident /problem investigation, capacity planning or audit purposes.

MQ Management

• Make use of the MQ features where business can gain benefits and work in union with teams to use MQ features in the future.
• They carry out root cause analysis and resolution progress to problems.
• Assists in carrying out MQ application infrastructures with the least risk and loss as possible.
• Maintain and develop operational documentation.
• Provide advice and guidance on features in application design.
• Provide input to the process to make sure that the applications match with the MQ standards.
• Provide tests and develop infrastructure capability for new developed projects and present a support service for these areas.
• Assist the development team in evaluating MQ Software that is to be used in the development and production areas.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuilt of Production or DR servers after each DR should the need arise.

Incident/Problem Management.

1. Incident detection and confirmation arising from either monitoring or other means, shall include timely escalation to the Managed helpdesk, and the MQ/Message Broker onsite services on physical facilities (where necessary, to rectify the incidents. In the event that a workaround or temporary resolution has been put in place, a separate approved date/time (after office hours) shall be proposed (with root cause analysis performed and presented) and scheduled, to roll-in the permanent fix.
2. To review, improve and document the MQ/Message Broker administration and operations guide, on new or revised processes and procedures on a regular basis.
3. Co-ordination activities. The administrator shall work with Customer / Client, Service Desk and/or third-party solutions vendor in bringing a resolution/workaround to the degraded or disrupted service, rectifying the database integrity and returning the service to the users as quickly as possible, in order to minimize business impact . This shall also include instances when applications are undergoing update/upgrade.

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open