Consultant , Infrastructure Delivery (Service Quality)

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  • Overall responsible for delivery of IT infrastructure solutions covering Data Centre, Systems, Storage and Network meeting all agreed customer SLA.
  • Ensure timely and cost-effective delivery of infrastructure solutions for running customer business critical & time sensitive / application.
  • Instill customers first mindset – motivate systems engineers so that every customer interaction with service engineer is a positive one.




  • Manage infrastructure delivery and ensure compliance to IT infrastructure policies, procedures and oversee conformance to IT security policies from IT Security.
  • Maintain and develop the Infrastructure Delivery staffing structure, processes and systems to meet the needs of Customer with the most economic deployment of shared human and system resources.
  • Accountable for day-to-day IT Infrastructure Project implementation and delivery excellence through effective project management reviews of key delivery metrics and service level agreements.
  • Manage vendors to ensure that they are aligned with the organisation’s goals and business needs in order to ensure the provision of optimal solutions and services.



  • Communication, presentation and persuasion skills
  • Keep keenly up to date with current state of technologies.
  • Successfully deliver infrastructural solution in multi-vendor environment.
  • Keen business acumen & have tough negotiation skills.


General CV submission 


Country: Singapore
Employment Type: Full time
Salary: Open