Desktop Team Lead (WOG, 0365, Projects)

Responsibilities

Execute new initiatives and enhancements that result in innovative use of desktop technologies.
Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new desktop services to enhance service satisfaction and delivery.
Execute projects to deliver desktop services that achieve standardisation of desktop services to reduce operations overheads and greater satisfaction of desktop services.
Monitor and maintain desktop service of govt agency and work with outsourced service providers to attend to issues, problems and request for changes.
Ensure all Desktop Compliance metrics met the requirements.
Support audit requests, track and monitor all audit follow-ups for implementation, and ensure closure to address control issues and gaps identified during audits.

Requirements

Minimum a Diploma in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or relevant fields.
Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for end point services
Minimum 3 years of experience working in Government WOG Infrastructure.
Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
Possess technical knowledge in the design and implementation of Microsoft 365 services including managing user identity, access and roles
Proactive and dedicated individual with good leadership and multi-tasking capabilities
Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

Security Clearance : CAT1 pref / G50 required
Location: Thomson

General CV submission

Country: Singapore

Employment Type: Full time

Salary: Open