Information Systems Specialist (Airlines, desktop connectivity, shift)

Description:

The Information Systems Specialist I will assist in providing basic technical support for computers and associated networks. This individual will be performing these duties in a face to face customer environment. The Information Systems Specialist I will perform shift work in a 24x7x365 environment.

Responsibilities:

Assist in repairing, installing, and maintaining personal computers.
Assist with troubleshooting of the system hardware, desktop support, and printer set up.
Assist with in network connectivity/cabling and networking hardware such as routers and switches
Performing routine preventive maintenance Maintains inventory of equipment and parts

Requirements:

One year of experience as a field service technician in a technical support capacity
High School degree required.
Experience supporting various hardware and peripheral components in an on-site environment
Experience in network connectivity/cabling and networking
Experience working directly in a customer service environment.
Excellent interpersonal skills are essential
Service-oriented, responsible and self-motivated, with an eye for details.
Cheerful, pleasant and people-oriented personality
MCSE / MCP / CCNA Certification would be an advantage