Snr Regional Network Engineer (Cisco Voice and WAN/LAN engineering & 2nd/3rd level support)

This position is responsible for providing advanced engineering and operational support to maintain and enhance local and wide area networks and electronic security

The position will work as a senior member of the network team to ensure availability and access to critical systems and services. Project management and leadership is required to implement business initiatives, introduce new technology as well as maintaining and continuously improving existing systems.

General Functions –

Support and maintenance of Voice and Data Networks (WAN, LAN, WLAN), Firewalls, Proxy’s, IDS/IPS, VoIP, etc.
Ensure network and electronic security availability.
Project management and leadership of approved IT related projects.
Maintain security and assure compliance with SOX and corporate internal controls.
Evaluation/recommendation and implementation/support of new technologies.
Work with the Global IT teams to maintain and ensure the integrity of the environment
Management and performance analysis
Back-up and disaster recovery
Provide advice, technical direction and training to IT support staff.
Documentation to ensure change control: IT procedures, network diagrams, etc.
Prioritize between project work and support tasks
Build and maintain relationships with users and other experts.
Keep track using helpdesk tool of issues assigned

Will share on-call responsibilities

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions"

Education/Experience Requirements

- Technical experience in Cisco Voice and Data network management.
- Technical experience in Cisco Electronic Security management
- 5+ years experience in Voice & Data network / security support
- 2+ years project management experience.
- Bachelor degree in CS, EE, EET, etc.
Cisco accreditations. (CCVP or CCNP voice would be preferred)

Language Requirements

Excellent communication and interpersonal skills.
Experience communicating with others to whom English is a second language.
Strong English skills in both oral and written forms

Expected Areas of Competence

Knowledge and experience with Cisco routers and switches.
Demonstrated project management skills in implementing systems and infrastructure projects (identifying tasks, allocating resources, developing project timelines, managing project budget, communication of project status).
Experience at maintaining system documentation.
Experienced in supporting a multi-site environments
Proactive and results focused; ability to work through obstacles.
Accepts accountability within area of responsibility
Strong work ethic
Demonstrate analytical skills in problem solving complex issues.