Principal Consultant (ICT)

Job Purpose

To provide technology consulting and pre-sales support as part of a small, focused team. Will undertake complex/state-of-the-art design work that may include business process reengineering and undertake strategic business analysis. A variety of techniques to analyse, design, integrate, document and test solutions. Provide domain expertise as part of a team.

Accountabilities

Consult with customers on a strategic level to determine needs and meet with customers on an on-going basis to ensure collaboration with them throughout the project.
Design and document solution propositions to be used by sales teams in the capture of recenue.
Apply business analysis techniques to develop and design complex solutions that will meet the requirements of the customer.
Accountable for detailed implementation plans and the provision of strategic advice regarding their execution.
Provide leadership in the execution of implementation plans in accordance with pre-determined specifications.
Provide expert – level support to the customer for the purposes of establishing critical benchmarks and conducting evaluations.
Conduct requirement studies and cost-benefit analyses: identify alternatives and fully describe associated recommendations.
Support, coach and transfer expert knowledge to more junior colleagues.
Responsible for the identification, proposal and winning of significant further business.
Publish reports; give presentations and demonstrations for senior level customers and colleagues.
Accountable for the development of documentation and training for customer and end-users.
Know, understand and apply corporate standards (methods, tools and processes).
Use corporate IP (knowledge bases) wherever possible and contribute to it by documenting experience gained in projects.

Knowledge and Experience

Typically degree qualified with at least 8 years’ relevant experience.

Good knowledge of Enterprise Architecture and its applications.
Appreciation of ICT industry trends and directions
Excellent writing skills, good verbal communications skills and good presentation skills
Good conceptual thinking, planning and organizational skills
Team player who is proactive, quality-conscious and results-oriented
Technical expert in Microsoft or Cisco Domain.
Knowledge of ITIL / COBIT would be advantageous.