Systems Consultant (presales and project implementation)

- Responsible for providing pre-sales support and project implementation (Mixed role of PreSales and Delivery)
- He/She will also provide consulting services to internal & external customers including direct customer interaction and be able to lead teams on technology engagements.
- Deploying of Microsoft Enterprise solutions eg. Exchange, SQL, SMS, MOM, OCS, Active Directory, etc
- Work closely with Sales, Pre Sales & Delivery Teams and mgmnt in customer engaging activities
- Responsible for report submission pertaining to project execution under his care when required by mgmnt team
- Remove technical barriers that can impact customer's buying decision
- Knows when and how to leverage or escalate to internal resources to move along an opportunity
- Owns and develops Technical/Executive level relationships within an account
- Understands and sells effectively against specific competitor claims
- Develops relationships with Microsoft's technical resources to provide specific solutions to customer's business challenges
- Effectively presents complex technical information to a variety of customers, from technical decision makers to executive-level management
- Demonstrates architecture and application expertise
- Demonstrates a comprehensive understanding of Microsoft Infrastructure, Virtualisation and other emerging technologies and their implications on customer solutions
- Execute technical evaluations or installation and educates customer on proposed solutions
- Execute technical qualification and technical closure on opportnities

Maximize Customer Experience
- Ensures the appropriate technical resources are in place to address complex customer requirements
- Maximizes the customer experience by recommending appropriate products and services
- Provides ongoing communication with the account manager to ensure a consistent and cohesive message to the customer

Maintain Technical Competence/Develop Self:
- Obtains additional technical training as needed to improve technical knowledge and skills
- Develops presentation skills through practice, additional training and incorporating manager feedback