Helpdesk Supervisor

Managing a group 30-40 multilingual support team with a support of a few team leads

Management Reports

SLA reporting

Manage global, regional accounts

Data analysis, trend analysis, agent rostering

Requirements

5 years helpdesk experience

2 years supervisory exp

Good technical skills

People Management Skills

Bilingual in 2 languages

Min Diploma

45-50K pa

General CV submission

Country: Singapore

Employment Type: Full time

Salary: Open