Operations Executive (Data Centre, banking, Process & Audits)

Develops and manages quality policies, procedures, processes and audit sequences in support of customer, security and operational requirements.
Audits project/program quality systems and processes (Metrics/Benchmarks and SLAs) to ensure agreed standards for quality are met.
Ensure compliance to all audits conducted in the data centre inclusive of SAS70, SOX, ISO 9000, MAS, Bank Negara audits.
Assists the Data Centre Manager for achieving operational objectives (productivity, marketing, reporting requirements, etc) for the business unit.
Helps the rest of the data centre team in other aspects of the operations such as Facilites Upgrading, testing or maintenance.
Helps to oversee shift operations and production activities and resolve problems referred from the operations staff.
Serves as key resource in escalation and resolution of operational issues while directing, managing and coordinating the activities associated with the business unit operations.
Realistic budget planning and control expenses spending.
Supervise and monitor the performance of subordinate staff and determine appropriate regulations to apply to problem situations.
Management of backups, tape vault and tape media offsite storage & reporting.
Inventory control of printer & media supplies.
Participate in Disaster Recovery demonstrations outlined by our clients.
Assists the Production Integration Executive in the management of the processes in the movement of equipment going in and out of the data centre.

Basic Qualifications:
1. Minimum 5 years working experience in data centre environment, operations and audits.
2. Must like to handle processes, procedures and audits.
3. Minimum GCE 'A' level or Diploma holder.
4. Working in banking environment would be an advantage.