Program Manager (IT outsourcing)

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(Preferred for Singapore based candidates)

Programme Manager is responsible for Driving governance and practice across business units. The incumbent will be in-charge of creating new processes to enable business improvement. Including Identifying methodologies, planning and execute to business needs.



  • Coordinates all aspects of engagement delivery with internal entities
  • Facilitates full lifecycle project management from initiation to closeout
  • Responsible for managing engagements that cover all Services Technologies
  • Manages POCs and rollouts governance directives.
  • Create and roll out processes workflow for business improvement
  • Create business and operational reporting
  • Mentors and guides new hires Manages project schedule and on time delivery of all in scope deliverables and milestones
  • Handles all project level escalations
  • Reports to Services Delivery Director and escalates issues as needed
  • Manage scope change process with sales, delivery management and the end customer
  • Communicate any potential customer or resource issues that could affect revenue recognition during the forecasted quarter
  • Responsible for coordinating with internal teams on resource scheduling, contracts, etc.
  • Insures all bookings items are in order before a project begins
  • Attend regular internal meetings
  • Works with Project directors/Cluster manager/Delivery Managers to identify proper resources and plan.
  • Responsible for tracking resource dollar utilization (on a project level)
  • Handles internal escalations
  • Adheres to policies and procedures and methodologies


  • PMP or Prince 2, ITIL
  • Bachelor’s degree
  • Minimum 2 to 4 yrs of related experience;
Country: Singapore
Employment Type: Full time
Salary: Open